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Data Privacy

OC247 Privacy Policy

Your personal information is important to us. Here's a clear, honest breakdown of what data we collect, why we need it, and exactly how we keep it safe — no confusing legal jargon, promise.

Our Privacy Commitments to You

These are the core principles behind every privacy decision we make at OC247.

Bank-Grade Encryption

All data transmitted between you and OC247 is protected with SSL/TLS encryption — the same standard used by Philippine banks like BDO and BPI.

No Data Selling

We will never sell your personal information to third-party marketers. Your data stays within OC247 and our essential service partners — period.

You Control Your Data

You have the right to access, correct, or request deletion of your personal data at any time. Just reach out to our support team and we'll sort it out.

DPA Compliant

OC247 complies with the Republic Act 10173 — the Data Privacy Act of 2012 — and all relevant regulations issued by the National Privacy Commission of the Philippines.

Minimal Data Collection

We only collect the information we genuinely need to operate your account, verify your identity, and process your transactions — nothing more.

Easy Opt-Out

Marketing communications are always optional. You can unsubscribe from emails and SMS notifications at any time without affecting your account access.

Contents
Last updated: June 2025
Quick note: This Privacy Policy applies to all personal data collected through the OC247 website at oc247.best, our mobile platform, and any related services. By using OC247, you consent to the practices described here.

1. Introduction

At OC247, we take your privacy seriously — and we mean that sincerely, not just as a legal formality. When you entrust us with your personal data, we commit to handling it with the same level of care we'd want for our own. This Privacy Policy explains in plain language exactly how OC247 collects, uses, stores, and protects the personal information of our members across the Philippines.

OC247 is a licensed online betting platform serving Filipino players with games including Color Game, Sabong, Football Betting, and full Sports Betting markets. As part of operating a regulated platform, we are required to collect and process certain personal data — both to keep your account secure and to comply with our licensing and anti-money laundering obligations.

We comply fully with Republic Act 10173, also known as the Data Privacy Act of 2012, and operate in accordance with guidelines issued by the National Privacy Commission (NPC) of the Philippines. If you have any questions about this policy, you can always reach us at support@oc247.best.

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2. What Personal Data We Collect

OC247 only collects data that is necessary for us to provide you with a safe, functional, and compliant betting experience. Below is a clear breakdown of the categories of personal data we may collect:

Category Examples Why We Need It
Identity Data Full name, date of birth, government-issued ID number Age verification and KYC compliance
Contact Data Email address, mobile number, home address Account communication and support
Financial Data GCash number, bank account details, transaction history Deposit and withdrawal processing
Technical Data IP address, device type, browser, operating system Security, fraud detection, platform optimisation
Usage Data Bet history, login times, pages visited, session duration Platform improvement and responsible gaming monitoring
Communications Data Support chat logs, email correspondence, feedback Customer service quality and dispute resolution

3. How We Collect Your Data

OC247 collects personal data through a combination of direct input from you and automated systems running in the background to keep your account secure. Here's how it works:

Direct Collection

When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or participate in a promotion, you directly provide us with personal data. This is the most straightforward category — you fill in a form, we receive the data.

Automated Collection

When you browse or use the OC247 platform, our systems automatically collect technical data such as your IP address, device information, and browsing behaviour. This happens through cookies, server logs, and similar tracking technologies. See Section 6 for more on cookies.

Third-Party Sources

In some cases, we may receive data about you from third parties — for example, identity verification providers we use for KYC checks, or payment processors like GCash or Maya who confirm transaction details. We only use this data in ways consistent with this Privacy Policy.

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4. Why We Use Your Personal Data

OC247 uses your personal data only for legitimate, clearly defined purposes. We never use your data in ways that you would not reasonably expect. The main reasons we process your personal data include:

  • Account creation and management — to register, verify, and maintain your OC247 account.
  • Identity and age verification — to confirm you are at least 21 years old and legally permitted to use our platform under Philippine law.
  • Transaction processing — to facilitate deposits and withdrawals through GCash, Maya, BDO, BPI, UnionBank, and other supported Philippine payment methods.
  • Fraud prevention and security — to detect and investigate suspicious activity, protect your account from unauthorised access, and comply with anti-money laundering (AML) requirements.
  • Customer support — to respond to your enquiries, resolve disputes, and improve our service quality.
  • Legal and regulatory compliance — to fulfil our obligations under Philippine law, including reporting to our gaming regulator and relevant authorities where required.
  • Platform improvement — to analyse usage patterns and improve the OC247 experience across all devices.
  • Marketing communications — to send you promotions, bonus offers, and news about OC247 — but only if you have opted in. You can unsubscribe at any time.
  • Responsible gaming — to monitor betting patterns and proactively support members who may show signs of problem gambling, as part of our commitment to Responsible Gaming.

5. Sharing Your Personal Data

OC247 does not sell your personal data to anyone. Full stop. However, to operate our platform effectively and comply with legal requirements, we may share your data with a limited set of trusted third parties:

  • Payment processors — GCash, Maya, GrabPay, BDO, BPI, UnionBank, Visa/Mastercard networks, and other Philippine payment providers. These parties receive only the transaction data necessary to process your payment.
  • Identity verification providers — Third-party KYC services that help us verify your identity and age as required by our gaming licence.
  • IT and platform service providers — Cloud hosting, cybersecurity, and software companies that support the operation of the OC247 platform. These providers are contractually bound to keep your data confidential.
  • Regulatory authorities — We are legally required to share certain data with our gaming regulator, the National Privacy Commission, and law enforcement agencies upon valid request.
  • Anti-fraud and AML partners — Where necessary to investigate or prevent fraud, money laundering, or other illegal activity.

Any third party that receives your data is required to process it only for the specified purpose and in accordance with Philippine data protection law. We do not allow our service providers to use your personal data for their own marketing purposes.

6. Cookies and Tracking Technologies

OC247 uses cookies and similar technologies to make the platform work properly and to give you a better experience. Here's what that means in practice:

  • Essential cookies — These are required for the platform to function. They keep you logged in, remember your preferences, and protect against CSRF attacks. You cannot opt out of these.
  • Analytics cookies — These help us understand how members use OC247 — which pages are popular, where people drop off, and how we can improve. Data collected is aggregated and not linked to individual identities.
  • Performance cookies — These measure the speed and reliability of our platform so our technical team can fix issues fast.
  • Marketing cookies — Used to show you relevant OC247 promotions within our platform. These are only active if you have consented to marketing communications.

You can manage your cookie preferences through your browser settings at any time. Note that disabling essential cookies may affect your ability to use certain features of OC247.

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7. How Long We Keep Your Data

OC247 does not hold onto your data longer than necessary. Retention periods are determined by the type of data and the purpose for which it was collected:

  • Account data — Retained for the duration of your active account plus a minimum of five (5) years after account closure, as required by our gaming licence and anti-money laundering obligations.
  • Transaction records — Kept for a minimum of five (5) years in line with financial regulatory requirements under Philippine law.
  • KYC documents — Retained for five (5) years following the end of the business relationship.
  • Support communications — Kept for two (2) years following resolution of a query or complaint.
  • Marketing data — Retained until you opt out of communications or close your account, whichever comes first.

When data is no longer required, we securely delete or anonymise it so that it can no longer be linked back to you.

8. How We Protect Your Data

Data security is not an afterthought at OC247 — it is built into our platform from the ground up. Key security measures we have in place include:

  • SSL/TLS encryption across all data transmissions between your device and our servers.
  • Two-factor authentication (2FA) available for all accounts to prevent unauthorised access.
  • Firewalls and intrusion detection systems that monitor our servers around the clock.
  • Access controls — Only OC247 staff with a legitimate business need can access your personal data, and all staff access is logged and audited.
  • Regular security audits and penetration testing conducted by third-party security professionals.
  • Data breach response plan — In the unlikely event of a data breach affecting your personal information, we will notify you and the National Privacy Commission in accordance with RA 10173.
Your role matters too: Keep your OC247 password strong and unique. Never share your login details with anyone — not even someone claiming to be from OC247 support. We will never ask for your password.

9. Your Data Rights

Under the Data Privacy Act of 2012 and related NPC regulations, you have the following rights regarding your personal data held by OC247. We are committed to honouring these rights promptly and without unnecessary hassle.

Right to Access Request a copy of the personal data we hold about you.
Right to Rectification Ask us to correct inaccurate or incomplete data.
Right to Erasure Request deletion of your data where we no longer have a legal basis to hold it.
Right to Object Object to certain types of processing, including direct marketing.
Right to Portability Receive your data in a structured, machine-readable format.
Right to Complain Lodge a complaint with the National Privacy Commission if you feel your rights have been violated.

To exercise any of these rights, contact our Data Protection Officer at support@oc247.best. We will acknowledge your request within 72 hours and aim to resolve it within 30 days. Some requests may be subject to identity verification before we can process them.

10. Minors and Age Restriction

OC247 is strictly intended for individuals who are 21 years of age or older. We do not knowingly collect, store, or process personal data from anyone under 21. If you are a parent or guardian and believe that a minor has registered on OC247, please contact us immediately at support@oc247.best. We will investigate and take appropriate action, including closing the account and deleting any associated data.

As part of our verification process, we may request proof of age at any time. Members who cannot demonstrate they are 21 or older will have their accounts suspended pending verification.

11. Changes to This Privacy Policy

OC247 may update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements to our platform. When we make material changes, we will notify registered members by email and display a prominent notice on the platform for a reasonable period.

The date of the most recent update is displayed at the top of this page. We encourage you to review this policy periodically. Your continued use of OC247 after an update has taken effect constitutes your acceptance of the revised policy.

12. Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or how OC247 handles your personal data, please don't hesitate to reach out. Our Data Protection Officer is available to help:

If you are not satisfied with our response to a privacy complaint, you have the right to escalate your concern to the National Privacy Commission of the Philippines at privacy.gov.ph.

This Privacy Policy was last updated in June 2025.

Your Privacy Is Protected. Now Let's Play.

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